Privacy Policy

Created on 16 February, 2025 • Legal-Policy • 3 views • 3 minutes read

At https://livetrackai.com/ ("we," "us," "our," or "LiveTrack.ai"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://livetrackai.com (the "Site") and use our services (the "Services").

By accessing or using our Site and Services, you agree to the terms of this Privacy Policy. 

1. Information We Collect

We may collect the following types of information:

1.1 Personal Information

  • Identifiers: Name, email address, phone number, username, and password.
  • Payment Information: Credit card details, billing address, and transaction history (processed securely via third-party payment processors).
  • Account Information: Profile picture, preferences, and settings.

1.2 Usage Data

  • Log Data: IP address, browser type, operating system, referring URLs, pages visited, and access times.
  • Cookies and Tracking Technologies: Cookies, web beacons, and similar technologies to track user activity and preferences.

1.3 Device Information

  • Device Identifiers: Device type, model, operating system, and unique device identifiers.
  • Location Data: Approximate location based on IP address or GPS (if enabled).

1.4 User-Generated Content

  • Feedback and Reviews: Comments, reviews, and feedback submitted by users.
  • Session Data: Data collected during user sessions, such as clicks, scrolls, and interactions.

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 To Provide and Improve Our Services

  • Deliver, maintain, and enhance our Services.
  • Personalize your experience and provide tailored content.
  • Process transactions and send order confirmations.

2.2 To Communicate with You

  • Respond to inquiries, requests, and support tickets.
  • Send administrative updates, newsletters, and promotional materials (with your consent).

2.3 To Analyze and Monitor Usage

  • Track user behavior and preferences to improve our Site and Services.
  • Conduct research and analysis to enhance user experience.

2.4 To Ensure Security

  • Detect, prevent, and address fraud, abuse, or security issues.
  • Verify user identities and enforce our Terms of Service.

2.5 To Comply with Legal Obligations

  • Fulfill legal and regulatory requirements.
  • Respond to lawful requests from authorities.

3. How We Share Your Information

We may share your information in the following circumstances:

3.1 With Service Providers

  • Third-party vendors, consultants, and partners who assist us in delivering our Services (e.g., payment processors, hosting providers).

3.2 For Legal Reasons

  • To comply with legal obligations, court orders, or government requests.
  • To protect our rights, property, or safety, or that of our users or the public.

3.3 With Your Consent

  • When you explicitly authorize us to share your information with third parties.

3.4 In Case of Business Transfers

  • In connection with a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

4. Cookies and Tracking Technologies

  • We do not use cookies and store data by using multiple, unrelated complex hashes to track visits to our site and pages on it.

5. Data Security

We implement industry-standard security measures to protect your information, including:

  • Encryption of sensitive data (e.g., passwords, payment information).
  • Regular security audits and vulnerability assessments.
  • Access controls to limit employee access to personal data.

However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have the following rights:

6.1 Access and Correction

  • Request access to or correction of your personal information.

6.2 Data Portability

  • Request a copy of your data in a structured, machine-readable format.

6.3 Deletion

  • Request deletion of your personal information, subject to legal obligations.

6.4 Opt-Out

  • Opt out of receiving promotional emails or targeted advertisements.

7. International Data Transfers

Your information may be transferred to and processed in countries outside your jurisdiction, where data protection laws may differ. We ensure adequate safeguards are in place to protect your data.

8. Children’s Privacy

Our Services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our Site with the effective date. Your continued use of our Services constitutes acceptance of the updated policy.

Contact Us

If you have any questions or concerns or grievances regarding this Privacy Policy, or wish to withdraw your consent in relation to the processing of your Personal Information you can reach out via Email: support@livetrackai.com